Friday, April 3, 2009

How Would You Like To Sell Some Of Your Available Credit For Cash?


Citibank is giving some customers the chance to earn as much as $550 if they're willing to pay more than the minimum payment on their card, suspend use of the card for what appears to be about six to 11 months (depending on the offer), and agree to a credit-limit reduction that would amount to $3,300 if customers max out the $550 deal.

The deal, which is by invitation only, has been around since some time last year. However, I'm told that Citibank just recently sent out a batch of invitations to customers. Indeed, several of my readers have, in the past three days, received the offer from Citibank. Citibank, meanwhile, has several of these deals floating around. You'll recall that I pointed to a variation of this offer in February (see story here). The $550 offer, which is part of the "Citi Payment Partner Program," is the best deal that Citibank currently offers.

Here's how it works. Citibank will give customers a statement credit that's equal to 20% of the amount that's paid above the minimum. Therefore, if your minimum payment is $100 and you make a payment of $200, Citibank will give you a statement credit of $20 (20% of the $100 that you paid above the minimum). In order for a customer to earn all $550 he or she would have to pay $2,750 above the minimum over a three-month period (20% of $2,750 is $550). (Update: some readers have told me that some of the deals last even longer than 3 months; there are some 8-month payment plans available.)

One of the downsides to the offer, though, is that the customer's card will be suspended during the program-enrollment period. What's more, and this is an important detail that most customers seem to be missing, the card will remain suspended well beyond the three- to eight-month period when the customer is paying down the debt. The deal stipulates that the card will remain suspended until the actual earnings are credited to the account. How long might that take? According to the program offer, Citibank will credit the account within three billing cycles after the customer completes the program. Put another way, a customer could be without the card for some six to 11 months (again, depending on the offer that the customer receives). Customers who are interested in participating in the invitation-only deal have until May 15 to enroll in the program.

For some, the worst part of the deal involves the mandatory credit-limit reduction that the customer must agree to. When the customer finally receives the statement credit, Citibank will cut the customer's credit limit by the total amount that was paid over the minimum -- plus the statement credit. Therefore, if a customer pays $2,750 over the minimum, and earns the entire $550, Citibank will slash a customer's limit by $3,300. In some cases, that could leave a customer with a credit limit that's insignificant. And remember: $3,300 is the smallest hit that they'd take if they maxed out the offer. A customer who pays in excess of $2,750 will lose even more of the credit limit.

As if that wasn't enough, though, Citibank's fine print also reveals this little nugget: "Please note that removal from this program for any reason or voluntary withdrawal from this program will still result in a credit limit reduction as stated above." In other words, even if you don't complete the program -- and don't earn a statement credit -- Citibank will still be cutting your credit limit. You'll also forfeit all potential earnings. Make no mistake, by the way: this offer is part of a larger risk-reduction strategy by Citibank. The bank is looking to get paid and reduce further exposure (which is why it's cutting credit limits). Citibank, in other words, is sending a message to these customers. You're too risky for our tastes. This offer reminds me of the deal that American Express was pitching in February, when it was offering customers $300 if they'd pay off their balance and leave (link here). The Citibank offer isn't as severe, but it's similar enough.

So let's recap this offer. If you agree to participate, your account will be suspended for between six and 11 months. If you agree to participate, and decide to earn all $550, your credit limit will be reduced by at least $3,300. If you decide to withdraw from the program (by making a purchase -- even if it's a recurring payment -- during the enrollment period, for example), or you're booted from the program for any reason (a late payment will disqualify you), you'll forfeit all earnings and your credit limit will still be slashed by the amount that you've paid above the minimum.

So there you have it. I've laid out the facts, which will allow you to make an intelligent and informed decision. If you don't mind the credit-limit reduction and you don't mind losing the card for a long period of time, this offer, and the $550 in potential earnings, might be for you.

60 comments:

  1. Seems like a steal compared to the CLD that Amex is running for free. Just switch to another card while your paying down for you monthly spending.

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  2. Very true. Nothing to stop a card issuer from just slashing for nothing. Of course, Citibank wants to get paid on this one, which is why it's offering the nice $550 incentive.

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  3. The $550 will be partially offset by the huge interest rate increases they just dropped on everyone - fast pay, slow pay, no pay, pay-in-full every month.

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  4. welcome to the futureApril 3, 2009 10:28:00 AM EDT

    When I saw the title, I thought, "Hey, can I sell some of my unused and unneeded credit card limits to someone who could really use them? (Sal Governale, maybe?)" No such luck. I do have a Citi card, currently at 0.17% utilization.

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  5. Welcome, haha. Fortunately, you're not the target customer Citibank is seeking out.

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  6. As if the world of credit cards isn't complicated enough, Citibank plunges into a new depth of illusion. More smoke and mirrors, betting the customer will miss a payment and they can jack the fees. Clarity and simplicity are in the best interest of the customer. Oh thats right, Citibank doesn't care about the customer......

    I wonder how many customers will have the time and inclnation go for this?

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  7. Parkaboy, not sure how many customers will bite on the offer, but at least they'll have my story -- if they find it -- to help guide the decision.

    My guess is that many will not read the fine print of this offer. There are plenty of gotchas for those who do not (even if for those who do read it).

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  8. Just received simmilar offer for Citi Flexline,but there no mention about credit limit reduction.

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  9. Anon, count yourself lucky. You didn't get the "special" offer. :)

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  10. Anyway,I guess those "special" offers are not mandatory?

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  11. Nope. Very much optional. But if customers are getting the offers, take something constructive from them. Citibank is indicating that it sees you as more risky than they'd like.

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  12. Citibank can indicate everything it wants,if credit line is maxed out,not much they can do.Just simply make minimum payments ,and you safe.

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  13. Well, you know how I feel about that. One way or the other, Citibank (and other issuers) will rein in that limit. As you pay down the debt, even if it's slowly, these issuers will keep cutting the limit.

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  14. I would take this deal if it were offered to me, since obviously they have already flagged your account, and like it or not, sooner or later they will get rid of you, $550.00 or not.

    --Don

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  15. Don, my reason for writing this story is that "some" of my readers were confused about the offer. I hope that I cleared the offer up. Also, I think that I would take the deal too. You're right. The account has been flagged.

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  16. Yet another reason to have plenty of backups. You might have to sacrifice one when a deal like this comes along, especially since it looks like you'd lose most of the limit anyway. With backups you'd be less hesitant to take them up on it.

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  17. True. Having some options would allow invited customers to take advantage of the offer.

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  18. So they're betting that only a small fraction of customers will be able to jump through all of those hoops to get the $550, so they get to reduce lines anyway, collect larger payments anyway, and still not pay up. Nice marketing, if it works.

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  19. I got one of those offers, it really bothers me that they flagged my account. All the 8 years years I have nothing but perfect payment history with them, with payments which I set up by automatic payments always set to a specific amount covering more than the minimum every single month. On some months I actually paid them off completely, others I kept balances going. They already slahed the limit two months ago, I was just about starting to see a nice increase in FICO when all of the sudden it shows am completely maxed out and util rate was sky-high. So if the account's been flagged, do you think that there is a high chance it would be closed and should at least get something while you can. I believe -I do not have the letter in front on me to review it - but I think that before they can unsuspend the account they will subject you to an account review, so if they do not like what they see, the CC may remain suspended indefinitely if they not happy with what they see.

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  20. Can you make multiple payments a month or is this just limited to one payment a month>

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  21. RUA, my understanding is that you have to wait for the monthly statement to be generated. That's how you find out what the minimum payment will be.

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  22. welcome to the futureApril 3, 2009 12:47:00 PM EDT

    Anon: They don't need for you to pay on time, although that's required; they need for you to pay down the principal. Citi is really under the gun. They should be shut down and liquidated, but the government is not ready for that yet. (They are working on the laws for it.) They have a 3.8% equity/asset ratio. To survive they need at least 5%. Your credit card balance counts, believe-it-or-not, as an asset to them, and it must be reduced for them to survive. They can't sell it (by securitization) anymore, they can't hide it off-balance-sheet anymore, and they can't raise new equity, because they've already lost all, and then some, of the equity they used to have. To survive to another day, and collect colossal management compensation, they must get you, by any means possible, to pay down that balance, period. Your long custom, and your self-perceived good behavior, count for nothing in this situation. We are in the Fisher debt-deflation death spiral, and they need their money back now.

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  23. And in light of Welcome's comment, readers should read this story:

    Banks Get New Leeway in Valuing Their Assets

    http://www.nytimes.com/2009/04/03/business/03fasb.html?hp

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  24. welcome I get what you are saying. BUT what they did to themselves is not my problem. Really. And I wish they were really "trying" to get me to pay by all means possible, because if they were, then they would much more aggressive and do offers like offering me a discount upfront on the balance. Since THEY are in a hurry to collect then get going and aggressively offer me to pay you right now $xxxx and call it quits. Leave my history excellent, account open even if with a much smaller limit. I would then be more than happy to take advantage of it to pay off, believe me I think most people I know would jump hoops to sell items or borrow money to pay it like that. Even of they do slash the limit to something much more conervative with the account paid off why would I worry about. We cab also agree to leave the account open and NOT use it. Options.. options.. they are not aggressive enough IMO to solve their problem.

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  25. The whole we'll reduce your limit thing in confusing and not necessary since they can decrease your limit at any time they please for any amount. I don't understand why they had to make it all complicated and throw it in, makes no sense.

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  26. Hk, it is an interesting little twist. But my readers do understand the process now, so it's not that complicated. As for those who do not read my blog, well, they may not catch all of the twists and turns.

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  27. I'm surprised Citibank hasn't offered me something to pay off a 0% for life balance transfer that I piled onto one of their cards years ago (and which has been auto-paying the tiny minimum payments month after month ever since).

    Perhaps since the card has been otherwise inactive I am off their radar? I may not be profitable, but I'm also not a credit risk that they would pay to get rid of, if that in fact is what this is all about.

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  28. Pete, your guess is as good as any. Even though you are working that balance off, what is the utilization on the card? People who have received this offer tell me that their utilization is high on the card.

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  29. They make it complicated because they have to. Throwing in the catch upfront - guaranteed that the letter will end up in the shredder. Instead what you have is the receiver serisouly considering the benefits of the "generous" $550 cashback, even though that person has contributed enormously to their bottom line over years.

    I need to research this a little more. BUT am a extremely pissed at what the envelope says on the front. Thanks to Citi for letting everyone who comes into contact with my mail that I have (or may have) a large balance, that am a slow payer (even though am punctual and pay above minimum), that it I likely have high utilization and that am flagged by your department. EVEN THOUGH I HAVE NOT DEFULTED ever on that card or any other card.

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  30. Marcus, you do have some intelligent readers, I must say, by reading their "threads". (New word for me to utilize!!)

    --Don

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  31. Don, I've got some great, smart readers. No argument here.

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  32. "Marcus, you do have some intelligent readers, I must say."

    You're too kind and humble Don. I appreciate the compliment even though I was fully aware of my capabilities :D

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  33. And, Don, as you can see I also have some humorous readers as well. :)

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  34. Oh, Hkb, you're one of us, to be sure.

    --Don

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  35. Thanks for the heads up, CM.

    b_in_sc

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  36. Maybe the "not-so-intelligent" group has figured out that when the time comes for Citi to start selling their divisions for pennies on the dollar, maybe, just maybe, someone's head is actually going to start thinking and offer to "settle" large outstanding balances. Would they rather be bought out for 3-5 cents on the dollar and be put out of business or would they like to get right now 70-75% of some large outstanding balance AND continue to stay in business?

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  37. I got this offer in the mail this week and took them up on it. I've grown tired of citi and once I pay them off and get my statement credit I will never carry a citi card in my wallet again. I don't mind the CL reduction since the CLI I just got from my Nordstrom Visa will cover it.

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  38. "BUT what they did to themselves is not my problem."

    It clearly is your problem. You decided to do business with the company so their problems now become your problems.

    Also, they don't care about your FICO score. They care about getting their money back not what happens with your FICO score. Cutting limits may cause some borrowers FICO score to drop a bit, but that isn't their problem that is your problem.

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  39. CM what I am asking is. If I my min is 100 and I make (2) 200 payments in the billing cycle will citi count that as 300 over min or just 100 over min because I made it in 2 payments.

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  40. I'm going to take up Citibank on their offer. Have had a Citicard for many years with $25k limit, currently I owe $10k. I was planning to pay off in full anyway, and--as others have said--Citibank may lower my limits anyway, so I may as well get the money! In order to limit the CL decrease, however, I may pay off all but $3300, then call them up and accept the offer. Or, I may overpay just enough to get the full $550, then leave the rest at 1.99% indefinitely, making minimum payments. If I do this, any over-the-minimum payments in the future would decrease my credit line, though. This would be an easier decision if I could make more than 1.5% in my savings!

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  41. I got this offer Monday. Like everything I get from a bank these days I scrutinized the fine print for all the gotcha's as if I were an attorney. It seems a fair enough deal for me and I am game. It is as described above except specifies an 8 month term. Since I am in no hurry to pay off my low rate balance I will wait until May 14 to even sign up. Pay my minimum for 7 months and make a lump sum 'minimum plus $2,750' payment the last eligible month. I figure any adverse action that may come of it is likely to occur whether I participate or not so I might as well take the $550.

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  42. Penfed just release good balance transfer offer.This information can be helpfull:
    "Now, for a limited time, PenFed's Platinum Cards offer an astounding 2.99% APR balance transfer rate† that's good for the life of the transferred balance.

    An outstanding limited-time offer.
    When you transfer your credit card balance to a PenFed Visa Platinum Cash Rewards Card, you're using one of the best cards anywhere."

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  43. RUA, ahh. I would think that it would count. But you would have to call Citibank to double check.

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  44. Scott, thanks for chiming in. It appears that Citibank has different durations going. Cool. Good to know.

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  45. This is not a new program, clearly existed in 2006 and maybe a couple years beforehand. See topic 219262 on credit boards. They may have ramped up recently, but did not invent this to meet the current crisis.

    Same old questions, though: Is the $550 a taxable income, and does the account get marked as "settled for less than the full balance"?

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  46. ER, definitely not a new program. It's been around.

    Not sure on taxable income. It wouldn't surprise me, though.

    As for settle for less than full balance, no. You're not settling. You're paying it in full. You're just being given an incentive to pay it off in bigger chunks.

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  47. One more thing, and another reason why it does not get reported as "settled for less than full balance:" the card is not closed after you participate in program. Thus, it won't be getting to the credit-reporting agencies as a closed account that was settled for less than full balance.

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  48. Does ER=EastRidge? If so, hope you've been well!

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  49. Hi back to CMB, yes. I lurk more than I post.

    I've ignored this offer from Citi, maybe 3 times in the past, and continued to pay on my own schedule. I did not see adverse action, in fact my line has since doubled (to near $15K) since the balance hit zero. Times change, mileage varies.

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  50. Nice to see another familiar face here. I've missed your posts at CB.

    Thanks for the added color on not getting AA -- even when you did not take advantage of the deal.

    But as you said, times change. Mileage varies. Will be interesting to see if customers eventually see AA after participating in these deals. Or if they suffer AA for not participating in these deals. I'll keep an ear open for stuff like that.

    ER, thanks for posting.

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  51. Amazing to think the same banks that would have gouged us unmercifully just a year ago are now begging and paying us to pay them.

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  52. Things have changed quickly in the past year. Times, they have changed indeed.

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  53. Just now my cell phone rang and it was a pre-recorded auto dialer from Citi, "reminding" me of this offer and that I still had until May 15 to respond. They really seem to be feeling some anxiety that I am not going to pay them. I'm happy to take the $550 but in reality they are not in the slightest jeopardy of not getting paid back by me. I have been keeping their card maxed out since they gave me an awesome interest rate, not because I am strapped for cash.

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  54. And you know that Citibank knows this, too. After all, it gave you this sweet interest rate. Many customers pay those balances slowly over time since there is no incentive to pay them down faster.

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  55. I will just continue to keep the card tucked away and out of my sight and continue my current plan of not using making charges and paying off my $3100 balance. I don't think this is for me.

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  56. what is the phone number for this offer. I lost my letter. All the numbers customer service gave me ring busy all day.

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  57. 866-621-9647. Call that number and ask about the $550 offer. Best of luck.

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  58. I've taken advantage of this offer. Citibank has paid me. I've been able to use my card for ALL of my household bills, as usual (there has been NO suspension), and there certainly was NO credit limit lowering when I received my payout at the end of the offer period. If you are a good customer and pay on time and according to the contract, there are no penalties!!!!

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