After this week of American Express coverage, I told myself last night that I would lay off American Express for a while. I don't want my readers to think that we're 100% AmEx coverage all of the time here at CreditMattersBlog.com. But I have to break my unwritten rule to report American Express's latest shenanigans.
From the Consumerist (hat tip Michael):
Andrea, an American Express member for over 20 years, is upset because AmEx canceled her cash-back card two weeks before her $500 rebate check was supposed to arrive, and declared the rebate forfeit.
American Express needs a serious ass kicking. I am absolutely positive that the card agreement allows for this forfeiture (read the fine print), but the timing of this is absolutely suspect. American Express, do the right thing: pay that customer her money!
Read the rest of the story here.
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